All Smiles Guarantee
We want to make sure you absolutely love your Arbor Made refillable candles, so all orders purchased directly from us qualify for the All Smiles Guarantee. If you are not totally satisfied with your candles or want to exchange for a different scent, we’ll get you setup with a full refund or exchange within 30 days of your order being delivered. Just send us an email at firstname.lastname@example.org with your order # and which products you’d like to exchange or return.
All products must be unused and shipped back in their original form of packaging. In addition, Arbor Made reserves the right to not issue a refund or exchange at all if the return is missing components or accessories, or if products are damaged due to misuse or negligence.